We are a partnership of six GPs in General Practice contracted by HSCB to provide NHS services to our patients. The Practice is located on Begney Hill Road in the village of Dromara. Dromara Surgery is involved in the training of Medical Students.
There are six GP’s, a Practice Manager, an Office Manager, two Practice Nurses, two Healthcare Assistants and a full team of clerical staff to look after the health needs of our patients. We endeavour to provide a relaxed, friendly atmosphere, as well as modern medical facilities in comfortable surroundings with car parking
We are aware that the majority of patients wish us to continue morning open surgery, and we have no plans to remove this, however patients also repeatedly say to us that they feel they wait too long.
Hence from 9th December, we are beginning a trial, where patients will be given an estimated time of their appointment, and will have the option of taking a seat and waiting [as now] or of returning for their appointment. These morning slots will not be bookable in advance, or over the phone.
GPs can only deal with 1 problem during a ten minute appointment - if you bring a "shopping list", you will be asked which is the problem you wish to deal with that day. If we attempt to deal with more than one, we find that we don't have time to address either properly. The same applies to requests to deal with more than one patient in a slot - this is not fair to those patiently waiting their turn.
Specific GPs can only be requested up to 10am each morning [except Wed] or until they have 10 patient requests. Our afternoon appointments can be booked up to 2 weeks in advance.
Rather than having to ring in to order repeats, why not try our online repeat prescriptions ordering service - once set up, it will allow easy reordering and even send you an email reminding you when your next prescription is due.
Repeat medications should be requested at least 24 hours before they are needed. It is not fair to people waiting to see a doctor to ask a receptionist to interrupt them to sign a script, so they will be signed only after surgery.
Some pharmacies collect each day, some once or twice/week. If you cannot wait until the pharmacy collects them, then [on request] it can be collected at reception 1 working day after being ordered. We do not phone/fax routine scripts to pharmacies.
Health and Happiness
Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.
(Site updated 04/12/2013)